Frequently asked questions.
Q. Are your flowers real or silk? A. All my flowers are silk.
Q. I haven't recieved my parcel yet, can you look it up for me? A. All orders will be issued with a tracking number which is provided to enable you to track your parcel at every stage. If it is within 14 days of purchase, please wait until this time has passed.
Q. Can you do my item in this colour? A. The colours i have are listed on the adverts, but if you need a colour match just send me a sample and that wont be a problem at all.
Q. I have recieved my flowers but they are the wrong colour, please advise. A. No problem send them back and i will exchange them for you.
Q. Im getting married very shortly, can you provide my items any quicker than 14 days? A. If you require your item any sooner than 14 days to ensure a. we have it in stock and b. i have enough time to make it up for you. |